What question does Step 1 of the problem-solving model answer?

Step 1 of the problem-solving model focuses on clearly identifying and defining what the problem is. This foundational step is crucial because understanding the precise nature of the problem sets the stage for all subsequent steps in the problem-solving process. Without a clear definition, any solutions considered may not effectively address the true issues at hand.

Establishing what the problem is will guide the investigation into its causes, help identify the stakeholders involved, and assist in formulating appropriate strategies or interventions. This clarity is critical, as it ensures that the problem-solving efforts are focused and pragmatic, ultimately leading to more effective outcomes.